Topics, subtopics & articles
Organise content in three clear levels with icons, ordering and drafts that stay hidden until you publish.
Give every client, product or team its own help centre. Write articles once, decide who can read them, sign people in from your own app, and see what readers actually need.
From the first article to the thousandth, the tools stay simple for writers and fast for readers.
Organise content in three clear levels with icons, ordering and drafts that stay hidden until you publish.
Headings, lists, tables, images and links in a familiar editor. Content is cleaned on save so pages stay safe.
Readers search across every article they are allowed to see, from the home page or any article.
Each help centre chooses its own address, such as acme.your-domain.com or your-domain.com/acme.
Keep topics public, for any signed-in member, or only for the groups you choose.
Add members yourself, send invitations, or open a public registration form. It is your choice per help centre.
Your users are signed in automatically through a signed handshake. No second password to remember.
Every article asks “Was this helpful?”. A thumbs down opens a box so readers can tell you what to improve.
Daily views, unique readers, most-read and least-helpful articles, and top searches for each period.
See the searches that found nothing. They are the articles your readers want you to write next.
Reading and admin pages adapt to small screens, with a collapsible menu and touch-sized buttons.
Hashed passwords, CSRF protection, a strict content security policy and single-use sign-in tokens.
We set up your tenant with its name, address type and first admin account.
Build topics and subtopics, write articles, and choose which groups can read each topic.
Share the link, invite members, open registration or connect sign-in from your app.
Every topic has its own visibility, so one help centre can serve customers, partners and staff.
Anyone with the link can read. Good for product guides and FAQs.
Any signed-in member can read. Good for customer-only documentation.
Only the groups you pick can read. Good for internal or partner content.
Your users already have an account with you. Send them to the help centre already signed in, with the right groups, using one of two handshakes.
// Your server asks for a sign-in URL
POST https://acme.your-domain.com/api/sso
api-key: your-tenant-secret
{
"email": "jane@example.com",
"name": "Jane Doe",
"groups": ["customers"],
"redirect": "/topic/billing"
}
// Response: send the user to this URL
{
"result": "success",
"url": "https://acme.your-domain.com/sso/token/…",
"expires_in": 120
}Views from your own admins and from bots are left out, so the numbers show real readers. Switch between 7, 30 and 90 days and compare with the period before.
One simple paid plan. Cancel any time.
For personal projects and small public help centres.
or USD 79.95 per year, save 31%
Need more than 1,000 pages? Ask for a quote from your help centre's Plan & billing page and we raise the limit on your account.
Use the platform on your own, or let us do the heavy lifting.
We run, update and back up the platform. You only manage your content.
We create your tenant, choose your address, and walk your admins through the tools.
Moving from another tool or a set of documents? We bring your articles across.
We help your developers connect sign-in and groups from your application.
Yes. Each tenant chooses a subdomain such as acme.your-domain.com or a subfolder such as your-domain.com/acme, and can change it later.
Yes. Visibility is set per topic: public, any signed-in member, or only selected groups.
No. You can sign them in from your own app with a signed link or through the API. You can also invite them or let them register.
Readers can vote on every article and leave a suggestion when it did not help. The dashboard shows views, votes and searches.
Yes. Both the reading pages and the admin area are built for small screens.
Your help centre moves back to the free plan at the end of the period you paid for. Pages above the free limit are hidden from readers, not deleted, and come back when you upgrade again.
Yes, with up to 15 public pages. A free help centre is paused after 90 days without an admin signing in, and deleted after 365 days.
Create a free help centre in a minute, then upgrade when you need more. Existing admins can sign in to their help centre any time.